I remember the first time a parent called and yelled at me. No I mean literally, came through the phone and almost strangled me. It threw me off guard and I had no real idea on how to respond. This video walks us through the process of how to deal well with that angry parent and how to reach out to them with integrity.
Here’s our final video this week. To check out the rest of these videos and more, go to our youtube channel
Talking to Angry Parents Discussion Notes
- What is one thing you can do to diffuse an angry parent?
- How can your team get involved with talking to parents when they get angry?
Leneita
As a couple we had to sit down and come up with a plan so that our children would always know , no other youth was more important. There are everyday practices and traditions that needed to be put into place (and quickly) for our kids. What did we do?
So, this is the time of year when many are creating resolutions and reassessing what the next year should like. To be honest, I am not a big fan of resolutions since many of them are made quickly and without an action plan. However, if we can be intentional and specific and plan ahead, it is good to create some goals and standards for the coming year.
